Suppose a new ride-sharing app goes live. It passed all unit and user interface (UI) tests, but within hours of release, users started reporting that promo codes don’t apply when they pay with certain credit cards. The bug? A subtle mismatch between the payment gateway and the promo engine, two systems that had never been tested together with real user credentials.
This is where integration testing comes in.
Integration testing is the phase where individual components or subsystems of a software application are tested collectively to ensure they interact correctly with one another. It’s not just about "if" the modules connect and integrate, but how they work together in production from functional and user experience points of view.
In this article, we will discuss what integration testing is, its different approaches, and why crowdtesting should be considered for large-scale integration testing.
Integration testing refers to any software test which reviews how two connected systems work together.
In practice, this is often intrinsic to overall software functionality. Most software is knitted together across individual parts and suppliers, with multiple small parts ("microservices") integrated at different levels to build a complete service. One service manages user login, another handles payments, and a third sends email notifications. They all need to communicate flawlessly with each other through API calls and WebSocket connections.
In a microservices system like this, testing the integration point of the services becomes critical. This testing, formally known as integration testing, ensures that independently built and tested components actually work together as expected.
Integration testing occurs at the interface level, where the entire application and user flows interconnect. These interfaces form the base of the software infrastructure. They include APIs that communicate with services, frontends that interact with backends, and microservices that exchange data with the database.
Integration testing covers all these interface points and ensures that complete user journeys work as expected. It does not overwrite the importance of unit and system testing; rather, it enhances it. Let’s look at this combination of different testing types in detail.
Testing at the unit, integration, and system levels are not separate efforts; they’re critical steps in the overall test plan. Each step has a unique purpose, and can leave a gap if skipped. While unit tests validate individual functions in code, integration testing ensures these functions work together, and system testing verifies the full end-to-end experience.
Let’s explore how these types differ from each other:
|
Unit Testing |
Integration Testing |
System Testing |
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Focuses on individual functions, classes, or components in code. |
Focuses on the interaction between integrated modules or services. |
Focuses on system as a whole to validate end-to-end functionality. |
|
Done as part of the development phase. |
Done after unit testing, during the feature testing phase. |
Conducted during release regression testing before UAT or release. |
|
Responsibility of the dev team. |
Responsibility of QA team, often in collaboration with developers. |
Responsibility of QA team. |
|
Fast, isolated, and part of development pipelines. |
Medium complexity, requires automation for quick execution, and involves multiple parts of the system. |
High complexity, real environments, full end-to-end scenarios; may include manual and automated tests. |
|
Example: Testing whether the shipping fee calculator on the checkout page calculates the correct shipping fee based on location. |
Example: Ensuring that customers receive email notifications once an order is placed. |
Example: Ensuring that the end-to-end checkout process is functioning properly. |
Integration testing is divided into two major types based on the approach and the phase of the software development life cycle where the testing is executed:
Incremental vs Big Bang integration testing
Incremental integration testing is further split into two approaches:
Top-down vs Bottom-up Approach
Take an example of a travel app to book a flight. You choose dates, add travelers, charge it to your card, and get a confirmation email. Each operation is self-sufficient. But suppose that the payment operation gets completed, but no ticket is created? That is not a bug in a single component; that's a breakdown in how components communicate with each other. That is exactly why integration testing is necessary.
Integration testing ensures that different pieces of software not only work individually but also collaborate seamlessly, creating a coherent and reliable user experience. Here are key benefits of integration testing:
Testing integrations in a complex system requires thinking outside the box. It involves creating test cases based on actual user experience, analyzing the system as a whole, and identifying performance bottlenecks within interfaces, as well as detecting data flow issues between systems. These tasks can prove tricky for teams that are inexperienced with the integration testing process.
While performing integration testing, the following questions might arise and pose challenges for the QA teams:
To address these challenges effectively, teams require a comprehensive and structured approach to integration testing. Let’s explore this step-by-step process in the following section.
An organized integration testing process helps teams overcome the challenges, foresee the bottlenecks, identify issues earlier, and ensure that systems work smoothly together.
Below, we have discussed the major steps involved in integration testing:
Start by highlighting the high-priority modules and their integration points. Here, high-risk and critical user journey modules should be given priority.
When making this assessment, ask yourself the following questions:
As discussed earlier, there are two primary approaches to integration testing: the big bang approach and the incremental approach. The big bang approach involves developing all the modules and testing their integration simultaneously. The incremental approach includes the gradual testing of modules.
Systems with fewer modules can be tested using a big bang approach, where QAs can wait for the whole application to be deployed and then test it. In such scenarios, it is easier to identify exactly where the issues are, as there are fewer parts of the application.
Large-scale systems demand incremental testing. QAs use bottom-up or top-down approaches here to ensure that modules are tested at each interface. In this scenario, testing commences early in the development cycle, enabling teams to identify integration issues earlier and isolate defects more effectively
Integration Testing Process
Once you have chosen the modules and type of integration testing, the following are the six key steps to have an organised and complete plan:
Quality is a shared responsibility across the team; testers alone cannot safeguard it. When it comes to integration testing, several roles play a crucial part in ensuring success:
Integration testing is a cross-functional effort and requires cooperation and support across multiple teams. For example, the frontend team pushes a change related to date processing that breaks the relevant backend logic. This issue can only be resolved through cross-functional collaboration between the frontend and backend teams.
Now that we have discussed the main steps for integration testing, let's move on to an overview of the key techniques.
Integration testing is a dynamic process that involves multiple techniques and approaches. Some of the prominent ones are:
Similarly, drivers are temporary modules used in bottom-up testing that call lower components. They are used when the child module is under development. For example, you can build a driver to pass login credentials to a standalone login function.
For example, you can test a /createUser endpoint by sending a request and verifying that the status code is 201 (Created) and the status message is "Success".
Integration testing is traditionally viewed as a technical, automation-heavy activity that requires a large QA team to collaborate and create a test plan. This team is responsible not only for developing the test plan but also for designing test cases, manually executing them, automating them, testing on scale, and integrating them into the integration testing pipeline.
Additionally, the integration team ensures that test cases are executed across devices, languages, locations, OS, and platforms.
This sounds overwhelming and it is. Hiring an inhouse team of this expertise and scale, and ensuring that they are working effectively is a time and resource taking task.
Here, crowd testing comes into play.
For instance, verifying a payment flow that behaves differently for various card types, or validating biometric logins across different devices, is where crowdtesters excel.
Crowdtesting as a complementary approach:
A multiple system integration test with fast releases and large-scale needs requires both an in-house team and a crowd testing team. Crowdtesting enables teams to test these flows with precise credential profiles, physical constraints, and human judgment, providing the final approval before release. Whereas the in-house team can write automation test cases and handle positive workflows.
To maximize the benefits of integration testing, it is essential to be aware of best practices. Some of them are as follows:
For example, a shopping cart function would be unit tested to calculate the total, then its integration would be tested with the checkout module, followed by testing it in an end-to-end order placement flow.
For example, the top-down approach is suitable when the frontend is ready; the bottom-up approach works for targeting core services, whereas a hybrid approach is suitable when some modules are developed while others are pending.
For example, integration tests for a login module should not test the authentication itself; rather, they should test its interaction with user and session modules.
Integration testing ensures that in a microservices-based system, all microservices are seamlessly working together. While automation plays a key role, manual validation across real-world conditions is often essential. That’s where expert help matters.
Global App Testing provides pre-configured integration test scenarios from our extensive test case library, tailored to meet your system's specific needs. Our global tester network provides the context, coverage, and credential diversity necessary to identify hard-to-find issues. Talk to us to supercharge your integration testing with speed, accuracy, and real-world confidence.